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Terms and Conditions

STARBUZZLONDON.COM and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

Rights and Responsibilities

STARBUZZLONDON.COM allows you to:

Purchase products on their website for personal use only.

Access our support service.

Sign up for our newsletter.

Be kept up to date with the latest product developments and news.

Purchasing with STARBUZZLONDON.COM does not allow you to:

Advertise / offer goods purchased on STARBUZZLONDON.COM. Goods Purchased on STARBUZZLONDON.COM is for personal use only.

Use goods purchased on STARBUZZLONDON.COM in Shisha Cafes / Lounges and other commercial places used for Shisha.

Resale goods purchased on STARBUZZLONDON.COM in any physical store or website.

Refer to yourself or your organisation as an “authorised dealer”, “authorised reseller”, “partner”, “dealer”, “distributor”, or use any other phrase that implies you have been appointed by STARBUZZLONDON.COM as an authorised dealer or distributor. You may not in any way state or imply that you are an ambassador for STARBUZZLONDON.COM or STARBUZZLONDON.COM or any of our authorised brands without our permission.

If you are a VAT registered business requiring a VAT invoice, you will require a trade (business) account.

If you are interested in purchasing for trade or resale please contact us on trade@starbuzz.eu

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit STARBUZZLONDON.COM or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of STARBUZZLONDON.COM or its content suppliers and protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of STARBUZZLONDON.COM, with copyright authorship for this collection and protected by U.K. and international copyright laws.

TRADEMARKS

STARBUZZLONDON.COMs' trademarks and trade dress may not be used in connection with any product or service that is not STARBUZZLONDON.COMs', in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits STARBUZZLONDON.COM. All other trademarks not owned by STARBUZZLONDON.COM or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by STARBUZZLONDON.COM or its subsidiaries.

LICENSE AND SITE ACCESS

STARBUZZLONDON.COM grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of STARBUZZLONDON.COM. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of STARBUZZLONDON.COM. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of STARBUZZLONDON.COM and our associates without express written consent. You may not use any meta tags or any other ":hidden text": utilizing STARBUZZLONDON.COM's name or trademarks without the express written consent of STARBUZZLONDON.COM. Any unauthorized use terminates the permission or license granted by STARBUZZLONDON.COM. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of STARBUZZLONDON.COM so long as the link does not portray STARBUZZLONDON.COM, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any STARBUZZLONDON.COM logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. STARBUZZLONDON.COM and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of ":spam.": You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. STARBUZZLONDON.COM reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant STARBUZZLONDON.COM and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.  You grant STARBUZZLONDON.COM and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose, but at no time will any more personal information be used (like email address).  You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify STARBUZZLONDON.COM or its associates for all claims resulting from content you supply. STARBUZZLONDON.COM has the right but not the obligation to monitor and edit or remove any activity or content. STARBUZZLONDON.COM takes no responsibility and assumes no liability for any content posted by you or any third party.

PRODUCT DESCRIPTIONS

STARBUZZLONDON.COM and its associates attempt to be as accurate as possible. However, STARBUZZLONDON.COM does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by STARBUZZLONDON.COM itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY STARBUZZLONDON.COM ON AN ":AS IS": AND ":AS AVAILABLE": BASIS. STARBUZZLONDON.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, STARBUZZLONDON.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. STARBUZZLONDON.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM STARBUZZLONDON.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. STARBUZZLONDON.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN COUNTRY LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting STARBUZZLONDON.COM, you agree that the laws of the United Kingdom, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and STARBUZZLONDON.COM or its associates.

DISPUTES

Any dispute relating in any way to your visit to STARBUZZLONDON.COM or to products you purchase through STARBUZZLONDON.COM shall be submitted to confidential arbitration in the united Kingdom, except that, to the extent you have in any manner violated or threatened to violate STARBUZZLONDON.COMs' intellectual property rights, STARBUZZLONDON.COM may seek injunctive or other appropriate relief in any court of law in the United Kingdom, and you consent to exclusive jurisdiction and venue in such courts. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

DISCLAIMER

All brand names used on this site are the trademarks of their respective owners. The use of these brand names and logos on this website is for the sole purpose of the promotion and sale of those branded products, and does not imply any affiliation or representation of the respective brand owners.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to STARBUZZLONDON.COM. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: Customer Services

COMPLAINTS

We work very hard to ensure customer satisfaction, but sometimes things can and do go wrong. If feel that your issue has not been dealt with effectively by our telephone staff, or you have a general complaint regarding our company, these can be addressed to the Customer Services Manager at the above address or by email to Customer Services. Please start the subject of your email with the word Complaint:. We will endeavour to acknowledge written/email complaints within 1-3 working days. The time it takes to reach complete resolution of your complaint will be governed by the nature and complexity of the issue, but we will endeavour to ensure that customers are informed of the progress of any complaint as appropriate.